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SGS’s workshop training in Quality Management System improvement gives you the skills to analyze your QMS data more effectively and to follow-up your findings with positive change(s).

People in a glass meeting room

If you are an internal auditor or process owner, team leader, manager or supervisor – or involved in your organization’s QMS in any other way – this course will teach you how to:

  • Analyze the data generated by your QMS
  • Establish a framework for assessing, managing and prioritizing your findings – based on their impact upon the management system
  • Establish a management program that allows appropriate actions to achieve a goal
  • Correctly record a non-conformity to ensure the right action is taken
  • Determine the root cause of a non-conformity or potential non-conformity
  • Discriminate between taking corrective actions or imposing preventative measures
  • Verify the effectiveness of corrective actions or preventative measures

To find out more about our Quality Management System improvement training, contact SGS today.