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The SGS training course in Managing Non-Conformance - Corrective and Preventative Action helps you to comply with ISO 9001:2008 by demonstrating how to handle irregularities in your quality management systems (QMS) and prevent recurrence.

At the end of this course, you will have learned effective techniques for identifying and resolving non-conformance. You will also find out about the preventative measures needed to ensure continued compliance.

The training shows you how to review the definitions and requirements of ISO 9001:2008 and offers instruction on the best practices for effective and efficient regulatory management – including record-keeping.

Course outline:

  • Control of non-conforming product(s)
  • Corrective action(s)
  • Preventative action(s)
  • Management of corrective action(s)
  • Management of preventative action(s)
  • Consolidating model examples
  • Detection of non-conformance
  • Monitoring corrective action(s)

To find out more about our Managing Non-Conformance - Corrective and Preventative Action training, contact SGS today.