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The diploma in service management from SGS – essential customer relationship management training.

People in a glass meeting room

With customer satisfaction central to the success of your business, successful service management has evolved into a multi-level discipline, integrating a range of elements which you need to perform effectively. To help you master this discipline, our service management training helps you to understand the techniques, strategies and systems needed to ensure that service excellence is a driving force behind the success of your organization.

Why choose the diploma in service management from SGS?

During this course, you will learn how to:

  • Implement effective plans and ensure successful sales
  • Select, form, lead and motivate a successful sales team
  • Answer your clients’ needs through your products and services
  • Understand how an effective service management strategy is key to customer satisfaction and improving sales results
  • Develop strategic marketing plans based around the needs and expectations of your clients

The trusted diploma in service management from South America’s leading training provifer

As a leading provider of training courses in South America, we offer you unrivaled experience and expertise in training for service management.

To find out more about our diploma in service management, contact us today.